Shadowing Presentation

  1. Shadowing in Healthcare
  2. So you want to shadow?
  3. Shadowing in Healthcare
  4. Shadowing in Healthcare
  5. Shadowing in Healthcare
  6. What you need to know
  7. I want to shadow...
  8. Preliminary steps
  9. Preliminary steps
  10. Preliminary steps
  11. Look the part
  12. Dress the Part
  13. Dress the part
  14. Ok. I am ready!
  15. Confidentiality
  16. In healthcare, confidentiality goes a step further...
  17. HIPAA
  18. HIPAA affects you!
  19. HIPAA
  20. What do I need to understand?
  21. exactly does this mean?
  22. What do I need to understand?
  23. exactly does this mean?
  24. "During your shadowing experience,"
  25. "DO NOT discuss patient information..."
  26. In order to understand better and to put it in perspective...
  27. What if?
  28. What if?
  29. What if?
  30. Confidentiality is important...
  31. This policy applies to everyone!
  32. "It is sometimes difficult to..."
  33. Here are some possible situations that you could encounter while shadowing in healthcare.
  34. "A girl that you went..."
  35. "You see the daughter of..."
  36. "You see a friend from..."
  37. Any of these situations could very likely happen...
  38. "Even if you think that..."
  39. "Often times patients do not..."
  40. Always remember...
  41. You must keep a patient's information confidential. There are no exceptions!
  42. There are no exceptions!
  43. "It is human nature to..."
  44. "Even if you really trust..."
  45. "Also,"
  46. "DO NOT TALK ABOUT THE..."
  47. "If you have any questions..."
  48. There are Consequences!
  49. "There are serious consequences for..."
  50. Just remember...
  51. Please remember to take the Shadowing Exam to receive your certificate of completion.
  52. Return to NNAHEC Home Page





Shadowing in Healthcare
Confidentiality and HIPAA

So you want to shadow?

  • Job shadowing is a win-win situation for both you and the health professional.
  • Shadowing is the link between what you learn in school and careers.
  • Shadowing answers the commonly asked question:
    • "Why do I want to be a ______?"

Shadowing in Healthcare

  • Job shadowing can open a window into the wonderful world that healthcare offers.
  • One in 6 jobs created in the United States are in healthcare.
  • The lowest rates of unemployment can be found in healthcare.

Shadowing in Healthcare

  • Opportunities abound in healthcare.
  • Healthcare professions are excited to show you what they do.

Shadowing in Healthcare

  • Healthcare facilities are happy to have you shadow at their facility.
  • Everyone in involved wants your experience to be worthwhile and interesting.

What you need to know

  • It is a privilege to job shadow at any health care facility, clinic or hospital.
  • This is a learning experience.
  • You are expected to act in a professional manner at all times.
  • You must agree to follow our policies involving patients and their privacy.





I want to shadow...
now what do I do?

Preliminary steps

  • Shadow professions you have an interest in.
    • If you are interested in being a surgeon, learn about other fields in medicine you may find additional areas of interest.

Preliminary steps

  • Develop a list of questions
    • Make the most of your time with the professional, ask key questions like,
      • What other skills are needed in your job?
      • What is a typical day like for you?
      • What do you like most about your job?
      • Why did you select this type of work?

Preliminary steps

  • Be prepared mentally for the shadowing experience.
    • If you have difficulty being around crying children, a clinic devoted only to the care of children may not be the best place to shadow.
    • If your grandparent recently passed away and you would prefer to not be at a nursing home, look for alternative locations to shadow.

Look the part

  • While shadowing you must follow the locations dress code.
  • Healthcare is a professional environment and you will need to dress appropriately.
  • In addition to dress, always remember makeup, jewelry, perfume, etc. Everything in moderation.

Dress the Part

  • Flat comfortable walking shoes are required.
  • Dress slacks must be worn.
  • Shirt or sweater

Dress the part

Not allowed:

  • blue jeans
  • sandals or open toes shoes
  • strapless or spaghetti strap tops
  • bare midriffs
  • hip hugger pants
  • shorts
  • Clothing should cover all undergarments.
  • Nose, eyebrow, tongue, lip and body jewelry is prohibited.
  • Body tattoos must be covered.






Ok. I am ready!

Confidentiality

  • What is confidentiality?
    • Confidentiality is keeping information secret.






In healthcare, confidentiality goes a step further...

HIPAA

  • HIPAA stands for Health Insurance Portability and Accountability Act.
  • HIPAA is a federal privacy law that health professionals follows in order to keep a patient's medical information confidential.
  • HIPAA regulations affect each and every staff member at a hospital, clinic or facility providing care to patients. Volunteers and visitors are also affected.






HIPAA affects you!

HIPAA

  • These regulations apply to you, too.
  • Realize that working at a health care facility is not like many other places of work.
  • It is crucial that a customer's or patient's information is kept confidential to maintain their trust.

What do I need to understand?
What exactly does this mean?

  • This means the staff at any health care facility has a legal duty to protect a patient's privacy.
  • It is a patient's right to be treated confidentially in a health care facility or by a healthcare professional.
  • It is also very important that a patient knows that their privacy is protected.
    • If a patient feels that they can not trust us with their information, they may withhold important information for fear of it getting exposed

What do I need to understand?
What exactly does this mean?

  • If a patient withholds this information, a doctor will not have all the information he or she may need to correctly diagnose the patient




  • During your shadowing experience, you will be expected to keep any and all information you learn about a patient confidential






  • DO NOT discuss patient information with anyone.






In order to understand better
and to put it in perspective...

What if?

  • You found out that you had a sexually transmitted disease.
  • How would you feel if your doctor told hiS son that went to your school, and the son told everyone at school?

What if?

  • Your best friend was diagnosed with a terminal illness. How would you feel if the doctor told his daughter that went to your school, and the daughter told everyone at school before this person told them?

What if?

  • You are a star athlete. The state championship is a day away and you were just injured. What would happen if someone at the hospital told the media that you weren't playing and your team was now going to lose?

Confidentiality is important...

  • That is why healthcare facilities have policies like HIPAA.
  • Luckily, if you ever needed to be treated for something you would not like anyone to know about, the people that treat you are not legally able to disclose that information to anyone, not even their family members.

This policy applies to everyone!

  • Everyone who works at a healthcare facility knows the importance of the confidentiality of patients.
  • Even the staff workers who do not regularly interact with patients understand that if they do obtain information for whatever reason, it is to be kept confidential.




  • It is sometimes difficult to understand that you may learn information that you can not even tell your mom, dad, or best friend about. But, it is extremely important that you understand and comply with this policy in order to be a part of any shadowing program.





Here are some possible situations
that you could encounter while
shadowing in healthcare.





  • A girl that you went to junior high with is in the maternity ward because she just had a baby of patients.
  • You see a classmates mother who is being hospitalized and treated for depression.




  • You see the daughter of a teacher at your school getting help for problems with an eating disorder.
  • You see Tom Osborne walking down the hall in a hospital gown.




  • You see a friend from church that looks really sick, and think that it would be nice to tell the minister at church to visit him during his hospitalization.
  • You see a neighbor that is hospitalized because he is getting a liver transplant.

Any of these situations could very likely happen...

  • Even though it may be very tempting to tell someone else who may know the patient about what you saw, you can not share or talk about this information with anyone (other than person you are shadowing with at the hospital).





  • Even if you think that you may be helping by sharing a patient's information with someone else, you still are not able to disclose any information.






  • Often times patients do not want anyone, even their own families, to know they are in the hospital.

Always remember...

  • It is a patients right to receive treatment or care and that that visit be kept confidential






You must keep a patient's information confidential.
There are no exceptions!






  • It is human nature to be curious, and to want share interesting information, but when dealing with patients' information.
  • There are no exceptions!




  • Even if you really trust your best friend, and you make your friend promise not to tell anyone, it is still violating the confidentiality of a patient. And who knows how many people your friend will tell after making other people promise not to tell?



  • Also, refrain from giving all the details about someone, and thinking that you are not breaking any rules because you withheld the person's name. It is not difficult to hear specific details about someone and figure out who they are. Someone could hear you talking and think, "that sounds just like Ben's mom."





DO NOT TALK ABOUT
THE PATIENTS OR THEIR
INFORMATION AT ALL,
AT ANYTIME.





  • If you have any questions about what is and what is not appropriate to share and talk about, please ask
  • Healthcare practitioners and facilities want to make sure that you have the proper information to deal with all the situations you will encounter properly

There are Consequences!

  • The healthcare facility you are shadowing at is required by law to keep a patient's information confidential
  • More importantly as someone shadowing at that facility YOU are required by law to keep a patients information confidential





  • There are serious consequences for violating a patient's confidentiality.
  • Consequences for violations can range anywhere from $100 in fines to jail time.

Just remember...

  • Don't tell anyone who you saw while shadowing.
  • Don't share patient information.
  • Learn from your experience.
  • Consider healthcare as a profession.
  • Have a good time!

Please remember to take the
Shadowing Exam to receive
your certificate of completion.

Return to NNAHEC Home Page

(Please go through each slide to reach the test.)